The Original Calming Bed is covered in nylon faux fur and filled with a polyester fiber material. It features a waterproof base that helps to increase the bed’s longevity and protect your home.
Use our size chart to match your dog’s breed and weight range to one of the 7 bed sizes available. If you have any questions about your dog’s sizing, feel free to contact us for assistance.
Machine wash the Original Calming Bed on a gentle cycle and tumble dry on low heat.
Deliveries may take a total of 7-30 days, including processing time. Standard shipping is 7-12 days, however, the delivery terms might be different during the special time of COVID-19.
Shipping is free on all orders.
When your order is shipped, you will receive a tracking number and link to a page where you can monitor the progress of your shipment.
If you would like to cancel or change your order, please contact us explaining your desired change. If the order has not yet been shipped, we may be able to cancel or change your order. Because we cannot guarantee that requests to change an order will be answered, we ask you verify that all of your order details are correct before you place your order. Thank you for your understanding!
Yes! If you’re not satisfied with your Original Calming Bed for any reason, you may return or exchange it within 30 days of receipt. To start a return, email our support department at [email protected] with the subject line “Item Return” followed by your order number.
In the email body, please specify whether you’d like to request a return or exchange. Our support team will walk you through the process of sending your bed back.
Please return the bed in excellent (clean, odor-free, and undamaged) condition. This allows us to process and restock the item. You are responsible for the cost of return shipping.
If you would like to receive a refund but are unable to return your bed for any reason, please let us know, and we will determine whether or not we are able to provide a refund. All orders are covered by our 30-day-money-back guarantee for damaged or defective items.
Please read our shipping and return policy to learn more about returns, cancellations, and refunds.
We sell and ship the Original Calming Bed to customers in the United States, Canada, and Australia.
Like virtually all companies today, we have been affected by the international COVID-19 situation. Certain COVID-related restrictions and cautionary procedures have led to delays in order fulfilment.
Our warehouse is located in China and orders are dispatched on a biweekly basis, meaning that you may have to wait for up to two weeks before your dog’s bed is shipped out.
Because we recognize your concerns with China-produced goods, we’ve taken the steps necessary to ensure that the Original Calming Bed is a high-quality product that meets stringent standards for safety, consistency, and quality.
Before choosing our suppliers, we inspected and tested their products with our own dogs to ensure that the construction and materials used were of the highest caliber. We would (and do!) use the Original Calming Bed in our own homes, and we wouldn’t have it any other way.